Imserso
Instituto de Mayores y Servicios Sociales
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State Reference Centres (CRE)
> State Reference Centre for the Care of People with Severe Disability and Dependency
List of Services of the State Reference Centre for the Care of People with Severe Disability and Dependency (2011 - 2014)
La Carta de Servicios del CRE para la Atención a Personas con Grave Discapacidad y Dependencia de San Andrés del Rabanedo (León), ha sido aprobada por Resolución de la Subsecretaría de Sanidad, Política Social e Igualdad de 30 de noviembre de 2010
; el contenido de esta Carta se estructura como sigue:
- Identification details and aims of the Centre
- List of services offered by the Centre
- Rights of people using the Centre
- Participation of users
- Regulatory legislation
- Making complaints and suggestions
- Quality commitments
- Indicators for monitoring commitments
- Measures to ensure gender equality, address diversity, facilitate access and improve conditions of service provided
- Standardized systems of quality management, environment and occupational risk prevention
- Remedies for breach of commitments
- Unit responsible
- Useful details
