Imserso
Instituto de Mayores y Servicios Sociales
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State Reference Centres (CRE)
> State Reference Centre for Personal Autonomy and Technical Aids (Ceapat)
List of Services of the State Reference Centre for Personal Autonomy and Technical Aids (Ceapat) (2011 - 2014)
La actualización de la Carta de Servicios del Centro de Referencia Estatal de Autonomía Personal y Ayudas Técnicas (Ceapat) ha sido aprobada por Resolución de la Subsecretaría de Sanidad, Política Social e Igualdad de 30 de noviembre de 2010
. El contenido de esta Carta se estructura como sigue:
- Identification details and aims of the Centre
- List of services offered by the Centre
- Rights of people using the Centre
- Participation of users
- Regulatory legislation
- Making complaints and suggestions
- Quality commitments
- Indicators for monitoring commitments
- Measures to ensure gender equality, address diversity, facilitate access and improve conditions of service provided
- Standardized systems of quality management, environment and occupational risk prevention
- Remedies for breach of commitments
- Unit responsible
- Useful details
